FAQ

Frequently asked questions about HACCP and MyChef FoodSafety®

Quickly find answers about HACCP, HACCP procedures, temperature checks, cleaning records, support and using the app in professional kitchens.

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HACCP stands for Hazard Analysis and Critical Control Points. It is a method of managing food safety by identifying, checking and recording risks in good time.

In practice, this means your kitchen or food business carries out regular checks, such as temperature measurements, cleaning records and clear follow-up on deviations.

A HACCP procedure describes how your organisation puts food safety into practice. It specifies which checks are carried out, who is responsible, how records are kept and what happens when something goes wrong.

The procedure helps maintain structure in daily operations and provides important evidence during audits and inspections.

HACCP helps reduce food safety risks and keep processes under control. This makes working safer, calmer and clearer.

Staff can see what needs to be done, while supervisors and managers gain oversight, follow-up and traceability.

MyChef FoodSafety® supports professional kitchens with daily food safety tasks, including cleaning checklists, temperature records, logbook entries and follow-up on deviations.

With colour codes, statuses and a clear workflow, every team member can quickly see what is outstanding, what needs attention and what has been completed.

No. The app is designed to be easy to use in a busy kitchen. Staff can quickly record what is needed without navigating complicated screens.

The aim is calm, clarity and speed, without unnecessary visual clutter.

Yes. The app makes it easy to record temperatures quickly and clearly, supporting daily checks, follow-up and audit evidence.

For example, you can record temperatures for fridges, freezers, cooking and other control points relevant to your process.

Yes. Staff can complete cleaning checklists directly in the app, giving greater oversight and reducing reliance on paper, loose notes and verbal handovers.

This makes it easier to carry out, check and review tasks.

Yes. Deviations, incidents and corrective actions can be recorded clearly, so it remains visible what happened, who noticed it and what action is needed or has been taken.

Support is available Monday to Friday, 9:00 a.m. to 5:00 p.m..

Questions about using the app, its structure or settings? Please get in touch via the contact page.

You can contact us through the website's contact page with questions about the app, the system, using it in your kitchen or your subscription.

The standard features cover what a professional kitchen needs straight away, such as cleaning, temperature measurements and logbook records.

Additional modules may be available depending on your plan or future upgrades.

Yes. The system lets you start with the essentials and expand later when your organisation is ready.

Examples include extra checks, reporting, reminders and other additional features.

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